Service was still down for Verizon Wireless customers across a large portion of North Carolina on Friday afternoon, and there was no estimate for when it may be restored. Customers of T-Mobile and Sprint were also impacted.
Local media outlets said the outages stretched along the I-95 corridor, through the Triangle, Triad, Charlotte and parts of South Carolina, and was impacting cell phones, internet and any other Verizon-related services.
Outage maps earlier in the day showed service issues in other metropolitan areas along the East Coast, including Atlanta, Miami, Washington, Philadelphia and New York.
Verizon Wireless Service said about 12:30 p.m. that it did not have a estimated time for when service would be fully restored, according to The News and Observer.
Verizon uses Charter Communications fiber lines to carry information between its cell sites and the core network in the central N.C. area, according to WRAL-TV.
“This morning Charter made a change to its network which impacted a number of our cell sites,” said an official.
Charter said they are working quickly to fix this issue.