Updated 12 p.m.: State education officials say the problems experienced earlier today have been fixed.
The issue apparently involved cloud-based software that became overwhelmed by the number of users trying to use the systems.
Previous story: The statewide online system used to store and manage student information crashed on the first day of classes for North Carolina public and charter schools, where more than two-thirds of kids are going virtual only.
The NCEdCloud, which hosts the Powerschool, Canvas, Edgenuity and Schoolnet systems, went down sometime after 8 a.m.
NC EdCloud is experiencing a statewide outage this morning. Staff and students across the state are experiencing problems logging into PowerSchool. We will update everyone when we receive information from the state.
— Currituck County Schools (@CurrituckK12) August 17, 2020
“We’re experiencing the same issue.” Keith Parker, Digital Communications and Secondary School Director for Dare County Schools. “This does not impact students logging into the remote learning classrooms, but could impact students wanting to check their course schedule or grades.”
Just get this everytime pic.twitter.com/qPjgPAjPns
— Hunter (@weatherenc) August 17, 2020
State internet technology personnel were working to restore the system, according to WRAL-TV.
“We hope to see the system back to full functionality within the day,” Parker said.
